Ferdinand E. Huber

Operations & Infrastructure Addendum

Overview of the Loews Cineplex Entertainment environment supported by and responsibilities of the Infrastructure group.

Loews Cineplex Entertainment Datacenter Operations:

• Responsible for 24x7 operation of main corporate datacenter and DR facility covering the following areas:
• Development, Test & Production Environments
• HP/Compaq Servers (Intel & AMD), SAN
• Windows NT/2k/2003 (application services & DBMS) & Linux (DBMS) OSs
• Oracle DBMS, MS SQLServer
• Applications:
• Peoplesoft Financials (AP, G/L, Fixed Asset) & HR ERP
• Custom Back Office Operational Systems - Batch "C", Batch Files
• Front end development in Java (Oracle Application Server) & Powerbuilder (legacy)
• IBM Lotus Notes Messaging
• Oracle Application Server / Portal
• Other Infrastructure Software
  • Virtualization: VMWare for DR Site
  • Application Serving: Metaframe (Citrix)
  • Messaging: Blackberry Enterprise, Brightmail (SPAM Filtering)
  • Backup/Restore: Arcserve (Win & Linux)
• Responsible for following Production Support Processes
• Application Change Control
• Help Desk
• Desktop,Network Services,Application Problem Tracking / Mgmt / Reporting
• GWI c.Support Software
• Escalation
• Infrastructure Change Control / Problem Management
• Performance Management
• Security Management
• Identity Management across multiple domains
• Auditing

Loews Cineplex Entertainment Infrastructure :

• Responsible for Desktop Environment Specification, Implementation / Management
• HP/Compaq P4, Win2k
• MS Office, IBM Lotus Notes, MS IE, Mozilla Firefox
• Numerous Departmental Applications
• Responsible for Infrastructure Architecture
• Product Evaluation
• Application Technology Requirements Definition
• Replacement/Upgrade Planning
• Capacity Planning